Weekend Call Centre Advisor
Meet Our Recruiter
Hannah Crowther
About the Role
Weekend Call Centre Advisor
Location: Keighley
Job Type: Temporary to Permanent
Hours: Saturday & Sunday, 12:00pm – 10:00pm
Pay: National Minimum Wage
Key Responsibilities
• Answer and manage incoming telephone calls professionally and efficiently.
• Handle customer enquiries and provide accurate information.
• Accurately input and update information on internal systems.
• Liaise with engineers on a national basis to coordinate jobs and updates.
• Maintain accurate records and ensure all information is logged correctly.
• Deliver excellent customer service at all times.
Candidate Requirements
• Previous call centre experience is essential.
• Good computer literacy with accurate data entry skills.
• Excellent communication and customer service skills.
• Good geographical knowledge of the UK.
• Ability to work effectively in a fast-paced environment.
• Reliable, organised, and able to work independently.